The Role Of Motivati On As Intervening In The Relationship Between Communication To Employee Performance
DOI:
https://doi.org/10.30587/jurnalmanajerial.v9i03.4119Keywords:
Communication, Motivation, Employee, PerformanceAbstract
Backround – The existence of human resources will determine the success of the organization. In every company activity, human resources play a major role. Purpose – This research aims at examining and analyzing the impact of communication on employee performance at Hotel My Home Pontianak with motivation as intervenning variables. Design/ Methodology/ Approach – Research method applied is causal approach survey in form of quantitative causal description. Census technic is used to collect the primary data, with repondents as many as 60 employees at Hotel My Home Pontianak. Finding – Secondary data was elicited from Website Hotel My Home Pontianak. Conclusion – The test results of the research shows that communication has positive and significant effect on motivation, motivation has positive and significant effect on employee performance, communication has positive and significant effect on employee performance, motivation mediates the effect of communication on employee performance, direct effect of communication on employee performance stronger than motivation mediates the effect of communication on employee performance. Research Implications - The application of intense and effective communication between management and employees will be able to increase motivation and have an impact on employee performance so that the sustainability of Hotel My Home Pontianak can be maintained. Limitations - Although this research contributes to the field of human resources, there are still limitations that require further research. First, the variables used are limited to communication, motivation and employee performance, even though there are many other variables that can affect employee performance, such as employee engagement, organizational commitment, job satisfaction and so on. Second, the number of samples used is still limited. Third, this research was only conducted on one hotel, so it needs to be done also on other hotels to get maximum results.
References
Almatrooshi, B., Singh, S. K., & Farouk, S. (2016). Determinants of organizational performance: a proposed framework. International Journal of Productivity and Performance Management, 65(6), 844–859. https://doi.org/10.1108/IJPPM-02-2016-0038
Arjana, D. M., & Dewi, I. G. A. M. (2021). The Role Of Work Motivation As Mediating Variable On The RelationshipBetween Career Development And Employee Performance: An Emperical Investigation At a 5-Star Hotel In Bali, Indonesia. American Journal of Humanities and Social Sciences Research, 5(5), 460–466. Retrieved from www.ajhssr.com
Bawa, M. A. (2017). Employee Motivation and Productivity: A Review of Literature and Implications for Management Practice. International Jouranal of Economics, Commerce and, Management., V(12), 662–673.
Busro, Muhammad, (2017). Manajemen Sumber Daya Manusia, Yogyakarta: Expert.
Ciptoningrum, P. (2013). Pentingnya Pengembangan Sumberdaya Manusia. Retrieved Februari 28, 2014, from http://www.academia.edu/3841948
Dimas Okta Ardiansyah. (2016). Pengaruh Komunikasi Terhadap Kinerja Karyawan Dengan Dimediasi Oleh Kerja. Jurnal Bisnis Dan Manajemen, 3, 16–30.
Emron Edison, Anwar Yohny, dan Komariyah Imas, (2017). Manajemen Sumber Daya Manusia : Strategi dan Perubahan Dalam Rangka Meningkatkan Kinerja Pegawai dan Organisasi. Bandung : Alfabeta,
Ferawati, A. (2018). Pengaruh Lingkungan Kerja Dan Disiplin Kerja Terhadap Kinerja Pegawai. Jurnal Manajemen Indonesia, 4(1), 1–3.
Haryati, E., & Kesumadewi, L. (2015). Pengaruh Komunikasi Terhadap Motivasi Kerja Karyawan Pada PT Swasti Tunggal Mandiri Medan. Jurnal Bisnis Administrasi, 4(1), 86–99.
Hasibuan, Malayu SP (2015). Human Resource Management, STIE YKPN, Yogyakarta.
Hee, O. C., Ang, D., Qin, H., Kowang, T. O., Husin, M., & Ping, L. L. (2019). Exploring the Impact of Communication on Employee Performance. International Journal of Recent Technology and Engineering, 8(3S2), 654–658. https://doi.org/10.35940/ijrte.c1213.1083s219
Hidayat, R. (2021). Pengaruh Motivasi, Kompetensi Dan Disiplin Kerja Terhadap Kinerja. Widya Cipta: Jurnal Sekretari Dan Manajemen, 5(1), 16–23. https://doi.org/10.31294/widyacipta.v5i1.8838
Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928
Mangkunegara, AA Anwar Prabu. (2004). Perencanaan dan Pengembangan Sumber Daya Manusia. Bandung: PT. Refika Aditama.
Mangkunegara, A. A. A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. (S. Sandiasih, Ed.). Bandung: PT. Remaja Rosdakarya Offset.
Martoyo Susilo (2008). Manajemen Sumber Daya Manusia, BPFE. Yogyakarta
Mesiono, (2010), Manajemen dan Organisasi. Bandung: Cita Pustaka Media Printis
Mikkelsen, M. F., Jacobsen, C. B., & Andersen, L. B. (2017). Managing Employee Motivation: Exploring the Connections Between Managers’ Enforcement Actions, Employee Perceptions, and Employee Intrinsic Motivation. International Public Management Journal, 20(2), 183–205. https://doi.org/10.1080/10967494.2015.1043166
Nitisemito, s Alex. (2008). Manajemen Personalia: Manajemen Sumber Daya Manusia. Edisi 3. Ghalian Indonesia. Jakarta.
Poul, S., Khanlarzadeh, F., & Samiei, V. (2016). The impact of organizational culture on knowledge sharing. International Review, (3–4), 9–24. https://doi.org/10.5937/intrev1604009P
Prakoso, T., & Putri, Y. R. (2017). Pengaruh Komunikasi Organisasi Terhadap Motivasi Kerja Karyawan Kantor Wilayah Kementrian Hukum Dan Ham Jawa Barat the Effect of Organization Communication Toward Employee Motivation in (the Ministry of Law and Human Rights Regional West Java). E-Proceeding of Management, 4(2), 2–8.
Prayogi, M. A., Lesmana, M. T., & Siregar, L. H. (2019). The Influence of Communication and Work Discipline to Employee Performance, 343(Icas), 423–426. https://doi.org/10.2991/icas-19.2019.88
Purwanto, K. (2020). Effect of Work Motivation on Employee Performance. International Journal of Management and Business (IJMB), 1(1), 31–36. https://doi.org/10.46643/ijmb.v1i1.6
Rahman Hasibuan, SE, M. S. (2020). Pengaruh Kompetensi Komunikasi, Kecerdasan Emosional Dan Budaya Organisasi Terhadap Kinerja Karyawan Pada PT. POS Pusat Batam. Bening, 7(1), 105–118.
Ramawati, D., & Tridayanti, H. (2020). The Effect Of Work Communication, Motivation And Discipline On Employee Performance PT Seven Surabaya Jaya In Sidoarjo. Ijess, 1(1), 1–15.
Rivai, Veithzal. (2004). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktik. Jakarta. PT RajaGrafindo Persada.
Rivai, Veithzal (2011). Manajemen Sumber Daya Manusia untuk Perusahaan. Edisi Kedua. Jakarta. PT. Raja Grafindo Persada,
Robbins, S P, Judge, T. A., & Breward, K. E. (2018). [BOOK] Essentials of organizational behavior.
Robbins, Stephen P., & Judge, T. A. (2017). Organizational Behavior Seventeenth Edition.
Robert, A., & John, L. M. (2016). Changing Nature of Human Resource Management After you have read this chapter , you should be able to : HR Management Contributes to. Workforce, 156.
Rosnani, T. (2012). Pengaruh Kepemimpinan Transaksional dan Kepemimpinan Transformasional Terhadap Kepuasan Kerja dan Kinerja Dosen Universitas Tanjungpura Pontianak. Jurnal Ekonomi Bisnis Dan Kewirausahaan, 3(1), 1–28.
Ruslan, Rosady (2002). Manajemen Humas dan Manajemen Komunikasi, Edisi Revisi, PT. Raja Grafindo Persada. Jakarta.
Sardiman, AM (2011). Interaksi dan Motivasi Belajar Mengajar. Jakarta: Raja Grafindo Persada.
Sari, M. N., & Tobing, D. S. K. (2020). Determinants of Employee Performance with Work Motivation as an Intervening Variable at the PTPN X Bobbin Industrial Unit ., 22(11), 33–43. https://doi.org/10.9790/487X-2211043343
Sari, Y. W. S. (2014). Pengaruh Komunikasi Internal, Reward dan Punishment Terhadap Motivasi Kerja Karyawan di BPR Nur Semesta Indah Kencong Kabupaten Jember. Jurnal Ekonomi Dan Bisnis.
Sedarmayanti, (2009). Pengembangan Kepribadian Pegawai. Bandung: Mandar Maju.
Siswadi, & Mahrani, D. T. S. S. W. (2019). The Effect of Work Environment , Work Motivation , and Work Discipline on Employee ’ s Performance in Regional Secretariat of Wakatobi Regency IOSR Journal of Business and Management ( IOSR-JBM ) e-ISSN : 2278-487X , p-ISSN : 2319-7668 . Volume 21 , Issue. IOSR Journal of Business and Management (IOSR-JBM), 21(3), 1–17. https://doi.org/10.9790/487X-19060254XX
Tanuwibowo, Mitchael Hutomo., dan Setiawan, Roy, (2015). Pengaruh Budaya Organisasi dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT Lestari Purnama Perkasa.” AGORA, vol.3, no. 2, hal.60-69
Tining Kusumandari, G., & Silitonga, P. (2018). The Effect of Communication and the Ability of Employee Performance through Motivation in PT CGGS Indonesia. International Journal of Business and Applied Social Science, 4(6), 19–33.
Wibowo. (2008). Manajemen Kinerja. Penerbit: Rajagrafindo Persada. Jakarta
Wibowo (2013). Semiotika Komunikasi. Aplikasi Praktis Bagi Penelitian dan Skripsi Komunikasi. Jakarta: Mitra Wacana Muda.
Wibowo, (2013). Semiotika Komunikasi. Aplikasi Praktis Bagi Penelitian dan Skripsi Komunikasi. Jakarta: Mitra Wacana Muda.
P-ISSN: 2354-8592 __ E-ISSN: 2621-5055 
