Analisis Peningkatan Kontrol Warehouse Trucking Melalui Strategi Business Process Mapping Pada PT. Berkah Multi Cargo

Abstract

The process of trucking at the warehouse at PT Berkah Multi Cargo (BMC) Logistics there is a problem where the trucking data input process in the warehouse is still done manually. This makes the process of distributing information in each division take a long time, therefore there is a need for improvement. The purpose of this study is to analyze to improve control of the trucking process at the warehouse. The type of research used in this study is a type of qualitative research with a descriptive approach. While the data collection techniques used in this study were observation and face to face interviews. Informants / resource persons or subjects in the study were determined by purposive sampling. The results of this study can be used as a reference by companies, especially logistics companies to improve control of the warehouse trucking process by creating systems such as the Business Process Modeling Notation (BPMN) describing a business process diagram based on flow chart techniques. This research is limited to PT Berkah Multi Cargo (BMC) Logistics, to make a system it takes people who are experts in the IT field so that the system can be implemented.