Optimalisasi Kinerja: Stres Kerja, Kualitas Kehidupan Kerja dan Work-Life Balance dengan Mediasi Kepuasan Kerja pada Tenaga Kependidikan Unimus
DOI:
https://doi.org/10.30587/jurnalmanajerial.v13i01.11229Keywords:
Employee Performance, Work Stress, Work-Life Quality, Work-Life Balance, Job Satisfaction, Teaching StaffAbstract
Background –In order to compete both domestically and globally, universities must enhance the caliber of their institutions and the effectiveness of their human resources due to the advancement of science and technology in the globalization period, especially in the context of Society 5.0. The success of academic services and the accomplishment of institutional objectives are strategically supported by educational staff.
Aim – This study aims to analyze the effect of work stress, quality of Work-Life, and work-life balance on employee performance, with job satisfaction as a mediating variable.
Design / methodology / approach – A total sample of 52 Unimus academic staff members provided quantitative data for the study. Likert scale-based questionnaires were employed in data collection methods. Structural Equation Model-Partial Least Squares (SEM-PLS) was the data analysis method used.
Findings – Employee performance is not positively impacted by the three research variables—work stress, work-life balance, and quality of work-life. On the other hand, job satisfaction is positively correlated with work-life balance and work stress, which are negatively correlated with job satisfaction. In the meantime, employee performance is positively impacted by job satisfaction. The quality of work-life has a favorable impact on employee performance through the mediation of job satisfaction, while work stress and work-life balance do not have a good influence on employee performance.
Conclusion - This study shows that an employee's performance in a work environment cannot always be determined by the variables commonly used in various studies, such as job stress, quality of work-life, and work-life balance. This is because not all individuals can be accurately measured using questionnaires related to the variables of job stress level, quality of work-life, work-life balance, job satisfaction, and performance.
Research implication – This finding reinforces human resource management studies by emphasizing the importance of employee well-being and psychological conditions in improving performance.
Limitations – This study focused only on Unimus academic staff, so the results cannot be generalized to all Unimus teaching staff.
Downloads
References
Afandi. (2021). Manajemen SDM:. Pekanbaru: Zanafa Publshing.
Amelia, K. D. (2024). Pengaruh Quality Of Work Life (QWL) Dan Job Satisfaction Terhadap Kinerja Karyawan PT Tunas Dwipa Matra Lampung. Jurnal Kajian Ekonomi & Bisnis Islam, 5(9), 4268=4288. Doi: 1047467/Elmal.V519.4329. E-ISSN 2747-0490.
Anggraini, D. N. (2023). Optimalisasi Kinerja: Burn-out dan Kualitas Kehidupan Kerja Dengan Mediasi Kepuasan Kerja. Jurnal Ilmiah Manajemen Dan Bisnis, 24(2), 170-198. DOI: Http://Dx.Doi.Org/10.30596/Jimb.V24i2.17234. E-ISSN 2580-4170.
Arviano, T. (2012). Beberapa Faktor Yang Berpengaruh Terhadap Stres Kerja Dan Dampaknya Terhadap Kinerja Karyawan Setelah Pensiun Di Damatex Salatiga. . Thesis Fakultas Ekonomi Dan Bisnis, Universitas Kristen Satya Wacana). Diakses Dari Https://Repository.Uksw.Edu//Handle/12345.
Atal, A. T. (2019). Budaya Organisasi Dan Kualitas Kehidupan Kerja Terhadap Komitmen Organisasi Di Kantor Kecamatan Sonder. Jurnal EMBA, 7(4), 4524-4533.
Budi, Y., Agustini, V., & Joko, D. (2024). The mediating effect of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon, 10(6), e27664. https://doi.org/10.1016/j.heliyon.2024.e27664.
Darujati, C. A. (2022). Peran Tenaga Kependidikan Dalam Pengelolaan Penerapan MBKM Di Universitas Narotama. Jurnal Manajemen Narotama 5(1), 41–45. Https://Doi.Org/10.30605/Jsgp.5.1.2022.1551.
Endeka, R. F. (2020). Keseimbangan Hidup-Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan PT Hasjrat Abadi Cabang Kotamobagu. Productivity, 1(5), 436-440. E-ISSN 2723-0112.
Eliyana, A., & Ma, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Analisis Data Multivariat (7th ed.). Pearson Education Limited, New York
Herlambang, H. C. (2019). Worklife Balance Terhadap Performa Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Empiris Pada Serikat Pekerja Media Dan Industri Kreatif Untuk Demokrasi (SINDIKASI)). . Ummagelang Conference Series, 558–566. Https://Doi.Org/10.1057/9781137309341.0019.
Hidayat, E. N. (2023). Stres Kerja, Lingkungan Kerja Dan Pelatihan Terhadap Performa Karyawan T. Saranabudi Prakarsaripta Kantor Cabang Kalimantan Barat. Jurnal Manajemen, Bisnis Dan Kewirausahaan (JUMBIKU), 3(3), 16-32. DOI: Https://Doi.Org/10.55606/Jumbiku.V3i2.2198. E-ISSN 2827-8666.
Indrawati, K. H. (2025). The Effect Of Work task And Stress On Performance With Job Satisfaction As An Intervening Variable. Indonesian Interdisciplinary Journal Of Sharia Economics (IIJSE), 8(3), 14498-14512. E-ISSN: 2621-606X.
Irsyad, F. H. (2022). Kajian Pengaruh Budaya Organisasi, Kepemimpinan Dan Work Life Balance Terhadap Kinerja Pegawai Kantor Perwakilan Bank Indonesia Provinsi Riau. ISSN : 2615-537 (Online), 12(1), 1-13. E-ISSN 2615-5370.
Issa, A., Faizal, M., Islam, A., Bin, M., Rahman, A., & Senathirajah, S. (2024). Journal of Open Innovation : Technology , Market , and Complexity Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting : An analysis from the perspective of job performance. Journal of Open Innovation: Technology, Market, and Complexity, 10(4), 100427. https://doi.org/10.1016/j.joitmc.2024.100427.
Kamelia & Purwanto, E. (2025). Studi Fenomenologi: Perbedaan Perspektif Harapan pada Pekerjaan Pada Karyawan Wanita Dan Pria. Jurnal Manajerial, 12(3), 609-635. Http://Dx.Doi.Org/10.30587/Jurnalmanajerial.V12i03.10009.
Mangkunegara, A. P. (2009). Management Sumber Daya Manusia. Bandung: PT. Remaja Rosdakarya.
Maulidiya, Laila. (2025). Job Satisfaction Dalam Organisasi : Sebuah Tinjauan Literatur Sistematis Job Satisfaction in Organization : A Systematic Literature Review. Jurnal Administrasi Publik 17(c), 71–85. https://doi.org/10.20473/jap.v17i1.53742
Mcdonald, P. B. (2005). Explanations Of The Provision Utilization Gap In Work-Family Policy. Women In Management Review, 20(1), 37-55.
Nasution, M. I. (2017). Stres Kerja, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Turnover Intention Medical Representative . Jurnal Ilmiah Manajemen, VII(3), 407–428.
Noermijati & Primasari, D. (2015). The Impact Of Job Stress And Job Motivation On Employees’ Performance Through Job Satisfaction (A Study At PT. Jasa Marga (Persero) Tbk. Surabaya - Gempol Branch) . Journal Of Economics, Business, And Accountancy Ventura , 18(1), 231-240.
Phanniphong, K., Na-nan, K., & Asavanatthakorn, N. (2024). Acta Psychologica Job stress matters : Understanding how job stress moderates the relationship between person-environment fit and innovative work behavior in the food industry in Thailand. Acta Psychologica 250(May). https://doi.org/10.1016/j.actpsy.2024.104513.
Primadani, Y. W. (2023). Influence Quality Of Work Life To Performance Employee With Organizational Commitment And Work Satisfaction As An Intervening Variable At The Social Labor And Transmigration Services. Ecobisma, 10(2), 103-115. DOI: Https://Doi.Org/10.36987/Ecobi.V10i2.
Qalati, S, A., Zfar, Z., Fan, M., Limon, M., Khaskeli, M. (2022). Heliyon Employee performance under transformational leadership and organizational citizenship behavior : A mediated model. 8(June). https://doi.org/10.1016/j.heliyon.2022.e11374
Rachmaniah, R. (2022). PEngaruh Disiplin Kerja Dan Motivasi Kerja Terhadapkinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Manajerial, 9(3), 351-368. Http://Dx.Doi.Org/10.30587/Manajerial.V9i03.4037. E-ISSN 2021-5055.
Rahmadani, M. G. (2023). Pengaruh Burnout Dan Work Life Balance Terhadap Kinerja Pegawai Inspektorat Provinsi Bengkulu. Jurnal Manajemen Bisnis Dan Keuangan, 4(1), 97-107. Https://Doi.Org/10.51805/Jmbk.V4i1.121. E-ISSN 2716-3695.
Rahmanto, W. &. (2024). Keseimbangan Kehidupan Kerja Terhadap Kinerja Auditor Dengan Stres Kerja Sebagai Variabel Mediasi. VISA Journal Of Vision And Ideas, 4(1):72-88. 10.47467/Visa.V4i1.5799.
Rivai, V. (2014). Manajemen SDM Untuk Perusahaan. Depok: PT. Raja Grafindo Persada.
Sari, N. P. (2019). The Influence Of Quality Of Work-Life On Employees’ Performance With. Journal Of Tourism And Hospitality Management, 7(1), 74-83.
Setyadi, Y. W. (2016). Dampak Kualitas Kehidupan Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Management Analysis Journal , 5(4), 315-326.
Srivastava, S. M. (2019). Saviors Are Also Humans’: Understanding The Role Of Quality Of Work Life On Job stress And Job . 21(2), 210–229. Https://Doi.Org/10.1177/0972063419835099.
Sugiono, S. (2020). Industri Konten Digital Dalam Perspektif Society 5.0 Digital. Jurnal IPTEK-KOM (Jurnal Ilmu Pengetahuan Dan Teknologi Komunikasi) , Vol. 22 No. 2, 175 - 191.
Tajuddin, M. T. (2020). Budaya Organisasi, Motivasi Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada Rssg. Jurnal Manajerial, 7(2), 170-187. Http://Dx.Doi.Org/10.30587/Manajerial.V7i2.1497.
Talukder, A. K. (2021). Supervisor Support For Performance In Australia:Mediating Role Of Work‐Life Balance, Job, And Life Attitude. Journal Of Employment Counseling, 58(1), 2–22.
Toscano, F. &. (2020). Social Isolation And Stress As Predictors Of Productivity Perception And Remote Work Satisfaction During The COVID-19 Pandemic. Sustainability, 12(23), 9804.
Turmidzi, I. (2019). Sumbangsih Dan Manajemen Perguruan Tinggi Di Era Globalisasi. Jakarta: Grasindo.
Usdianto, Sahban, M. A., & Rauf, R. (2026). Kepemimpinan Transformasional & Work-Life Balance on Employee Performance through Job Satisfaction. Advnces In Management & Financial Reporting, 4(1), 94–110.
Walton, R. E. (1998). Criteria of Quality Of Working Life. New York: The Free Press.
Wardani, S. O. (2022). Pengaruh Stres Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Outsourcing Pada Pt. Askrindo Cabang Malang. Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-Commerce, 1(4), 258-272.
Wirya K.S., N. A. (2020). Efek Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan PT. BPR Sedana Murni. Prospek. Jurnal Manajemen Dan Bisnis, 2(1), 50-60.
Wulandari, M. &. (2021). Peran Kepuasan Kerja Sebagai Variabel Intervening Antara Work Life Balance Terhadap Employee Performance . Jurnal Ilmu Manajemen , 9(2), 816-829.
Zaenha, M. A. (2024). Beban Kerja, Work Life Balance Dan Konflik Peran Terhadap Kinerja Karyawan. REVITALISASI: Jurnal Ilmu Manajemen, 93-104.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Khusna Rakhmatika Putri, Edy Purwanto
This work is licensed under a Creative Commons Attribution 4.0 International License.
