Social Construction of Academic Staff in Order to Create Professional Tutors

Abstract

Abstract: Universitas Terbuka (UT), the 45th state university in Indonesia, was established by Presidential
Decree No. 41 of 1984, employing a Distance Learning System (DLS). This study focuses on tutor behavior in
academic and administrative aspects, such as delays in submitting reports, incorrect assessment formats, and
limited IT proficiency, which disrupt tutorials. The objective is to enhance the professionalism of UT tutors in
both academic and administrative capacities. Common issues identified include tutors working part-time,
frequently requesting leave, arriving late, submitting documents late, and having limited IT skills. This
qualitative research employs a narrative descriptive approach. The novelty of this study lies in understanding
that limited assessment procedures and IT skills among tutors are the primary causes of tutorial problems. Data
were collected through observation, in-depth interviews, and documentation, with primary data sources from
tutors and secondary sources from administrators. Data analysis follows the interactive model of Miles and
Huberman, encompassing data collection, reduction, display, and conclusion, with validation through
triangulation of methods, sources, and time. The theoretical framework of Social Construction of Reality by L.
Berger and T. Luckman is used to explore the data. The findings indicate the necessity for social changes among
tutors, both academically and administratively, to enhance IT skills and create a culture of quality.