YAQIN, Syaiful Haqqul; 						SUKARNO, Iwan.
 PENGUKURAN KINERJA JASA FREIGHT FORWARDING MENGGUNAKAN METODE BALDRIGE EXCELLENCE FRAMEWORK.
<strong>Matrik : Jurnal Manajemen dan Teknik Industri Produksi</strong>, [S.l.], v. 25, n. 1, p. 13 - 22, sep. 2024.
ISSN 2621-8933.
Available at: &lt;<a href="https://journal.umg.ac.id/index.php/matriks/article/view/7346" target="_new">https://journal.umg.ac.id/index.php/matriks/article/view/7346</a>&gt;. Date accessed: 22 dec. 2024.
doi: <a href="http://dx.doi.org/10.30587/matrik.v25i1.7346">http://dx.doi.org/10.30587/matrik.v25i1.7346</a>.