SETIAWAN, aris; 						LEKSONO, Eko Budi.
 ANALISIS KUALITAS PELAYANAN DI DISPENDUK CAPIL GRESIK DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPROVEMENT GAP ANALYSIS (IGA).
<strong>JUSTI (Jurnal Sistem dan Teknik Industri)</strong>, [S.l.], v. 2, n. 2, p. 186-193, jan. 2022.
ISSN 2746-0835.
Available at: &lt;<a href="https://journal.umg.ac.id/index.php/justi/article/view/3640" target="_new">https://journal.umg.ac.id/index.php/justi/article/view/3640</a>&gt;. Date accessed: 22 july 2024.
doi: <a href="http://dx.doi.org/10.30587/justicb.v2i2.3640">http://dx.doi.org/10.30587/justicb.v2i2.3640</a>.