ROSYIKNA, Usfa; 						PUSPORINI, Pregiwati; 						FATHONI, M. Zainuddin.
 PERBAIKAN PELAYANAN UJI LABORATORIUM LINGKUNGAN MENGGUNAKAN METODE KANO DAN QUALITY FUNCTION DEPLOYMENT (QFD) (Studi Kasus : UPT Laboratorium Uji Kualitas Lingkungan, Gresik).
<strong>JUSTI (Jurnal Sistem dan Teknik Industri)</strong>, [S.l.], v. 1, n. 1, p. 91-95, sep. 2020.
ISSN 2746-0835.
Available at: &lt;<a href="https://journal.umg.ac.id/index.php/justi/article/view/2042" target="_new">https://journal.umg.ac.id/index.php/justi/article/view/2042</a>&gt;. Date accessed: 05 july 2024.
doi: <a href="http://dx.doi.org/10.30587/justicb.v1i1.2042">http://dx.doi.org/10.30587/justicb.v1i1.2042</a>.