EFENDI, Mochammad Arif; MAHJUDIN, Mahjudin; SOELISTYA, Djoko. THE IMPORTANCE OF MEASURING THE GAP LEVEL OF INFORMATION SYSTEM USER SATISFACTION IN THE WORLD OF EDUCATION IN UNIVERSITY: ELECTRONIC SERVICE QUALITY MODEL. Journal Universitas Muhammadiyah Gresik Engineering, Social Science, and Health International Conference (UMGESHIC), [S. l.], v. 1, n. 2, p. 522–540, 2021. DOI: 10.30587/umgeshic.v1i2.3422. Disponível em: https://journal.umg.ac.id/index.php/umgeshic/article/view/3422. Acesso em: 14 aug. 2025.