1.
Fitriani W, Hartati M, Nofirza N, Nurainun T. Analisis Pengaruh Kepuasan Pelanggan, Kualitas Produk Milkshake Donut dan Fruit Smoothies Terhadap Word Of Mouth dengan Metode Structural Equation Model (SEM). MATRIK [Internet]. 2024 Sep. 30 [cited 2025 May 31];25(1):99-108. Available from: https://journal.umg.ac.id/index.php/matriks/article/view/8482