YAQIN, Syaiful Haqqul; SUKARNO, Iwan. PENGUKURAN KINERJA JASA FREIGHT FORWARDING MENGGUNAKAN METODE BALDRIGE EXCELLENCE FRAMEWORK: (STUDI KASUS: PT SEACON LOGISTIK). Matrik : Jurnal Manajemen dan Teknik Industri Produksi, [S. l.], v. 25, n. 1, p. 13–22, 2024. DOI: 10.30587/matrik.v25i1.7346. Disponível em: https://journal.umg.ac.id/index.php/matriks/article/view/7346. Acesso em: 2 jun. 2025.