Krisnawati, Wenti. “PENGARUH REWARD ATTRACTIVENESS, KNOWLEDGE BENEFIT, REQUIRED EFFORT, GROUP BELONGINGNESS DAN DISCLOSURE COMFORT TERHADAP EXPERIENTIAL BENEFIT CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY”. Jurnal Manajerial, vol. 6, no. 01, May 2019, pp. 67-81, doi:10.30587/jurnalmanajerial.v6i01.865.