SUKARIS, Sukaris. ANTESEDEN DAN KONSEKUENSI KEPUASAN PELANGGAN DALAM KONTEKS WORD-OF-MOUTH. Jurnal Manajerial, [S. l.], v. 5, n. 2, p. 24–31, 2019. DOI: 10.30587/jurnalmanajerial.v5i2.825. Disponível em: https://journal.umg.ac.id/index.php/manajerial/article/view/825. Acesso em: 2 jun. 2025.