ILMI, AZHARUL. DAMPAK CUSTOMER RELATIONSHIP MANAGEMENT DAN KEPUASAN PELANGGAN PADA LOYALITAS PELANGGAN DI VIOLETTA GRESIK. Jurnal Manajerial, [S. l.], v. 1, n. 2, p. 101–111, 2018. DOI: 10.30587/jurnalmanajerial.v1i2.192. Disponível em: https://journal.umg.ac.id/index.php/manajerial/article/view/192. Acesso em: 22 may. 2025.