ILMI, AZHARUL. DAMPAK CUSTOMER RELATIONSHIP MANAGEMENT DAN KEPUASAN PELANGGAN PADA LOYALITAS PELANGGAN DI VIOLETTA GRESIK. Jurnal Manajerial, [S.l.], v. 1, n. 2, p. 101-111, jan. 2018. ISSN 2621-5055. Available at: <https://journal.umg.ac.id/index.php/manajerial/article/view/192>. Date accessed: 22 dec. 2024. doi: http://dx.doi.org/10.30587/jurnalmanajerial.v1i2.192.