AHMAD SIHABUDDIN FATAH. ANALISIS KEPUASAN PELANGGAN MENGGUNAKAN PENDEKATAN SERVICE QUALITY DAN IMPROVEMENT GAP ANAYLISIS. JUSTI (Jurnal Sistem dan Teknik Industri), [S. l.], v. 5, n. 4, p. 474–478, 2025. Disponível em: https://journal.umg.ac.id/index.php/justi/article/view/10490. Acesso em: 14 jun. 2026.