SIHABUDDIN FATAH, Ahmad. ANALISIS KEPUASAN PELANGGAN MENGGUNAKAN PENDEKATAN SERVICE QUALITY DAN IMPROVEMENT GAP ANAYLISIS (Studi pada PT. Telkom Akses Gresik). JUSTI (Jurnal Sistem dan Teknik Industri), [S. l.], v. 5, n. 3, p. 363–366, 2025. Disponível em: https://journal.umg.ac.id/index.php/justi/article/view/10161. Acesso em: 5 jul. 2025.