SAPUTRO, Surya Adji.
The UPAYA PENINGKATAN KUALITAS PELAYANAN JASA LAUNDRY BU MINI  DENGAN MENGGUNAKAN  METODE SERVICE QUALITY DAN METODE QUALITY FUNCTION DEPLOYMEN.
<strong>JUSTI (Jurnal Sistem dan Teknik Industri)</strong>, [S.l.], v. 3, n. 1, p. 53-61, oct. 2022.
ISSN 2746-0835.
Available at: &lt;<a href="https://journal.umg.ac.id/index.php/justi/article/view/4400" target="_new">https://journal.umg.ac.id/index.php/justi/article/view/4400</a>&gt;. Date accessed: 03 may 2024.
doi: <a href="http://dx.doi.org/10.30587/justicb.v3i1.4400">http://dx.doi.org/10.30587/justicb.v3i1.4400</a>.