Indriya Himawan AF, Sidik MH, Bin Razik MA, Bin Muhamad Hasan MZ, Rozar N. The Precedents of University’s Parcel Service Quality Towards Student Satisfaction in a Higher Education Institution using SERVQUAL Model: A Conceptual Framework. INNOVATION [Internet]. 2023 Apr. 11 [cited 2025 May 31];4(1):1-10. Available from: https://journal.umg.ac.id/index.php/innovation/article/view/5441